Terms of Use & Conditions
Consumer Rights works for online complaints. We emerged after witnessing the troubles faced by a common person in dealing with various brands, organisations & government authorities. The idea is to help the people by providing them with the best possible solution by the medium of learned lawyers & consultants.
We are broadly connected with lots of learned people coming from various streams of life like Lawyers, Media, Social Activist, Chartered Accountants. We closely work with lots of MNC & Indian Brands to constitute a resolution platform for the common person.
Consumer Rights is an online platform to support & help people fighting the injustice done by various brands/companies/organizations/institutions. We are a communication platform & all the communication is done through learned lawyers we obtain service fees from our consumers to maintain the quality of our services rendered by the lawyers and consultants.
That our working process is for 23 days from the date of formally receiving the complaint & fees and that the case submitted with us stands closed after 23 days. If you want to re-open your case so you may pay the fees. That a clear & concise clarity over call & in writing is given to the consumer before & after obtaining fees. That an acknowledgment to operate & work on complaint is obtained from the complainant/consumer in writing before initiating the work on his/her matter.
We don’t provide any type of guaranteed solution to any complaint of whatsoever nature & we make no claims of guaranteed solution. Consumer Rights being the communication platform just communicates & guides the consumer to fight back the injustice. We communicate on the capacity of our consumer/complainant after obtaining a written acknowledgment from him/her to do so.
Refund Policy
We help people in overcoming their problems via online support rendered through learned lawyers over calls & email support. We offer our services for 23 days & for so we obtain the service fees to maintain the service quality which we offer. There is no refund policy as the services once rendered cannot be taken back. By paying us you acknowledge to take our services having read our terms & conditions.
Who We Are
Consumer Rights works for online complaints. We are not a law firm, neither we represent cases in court of law for any consumer or person. That we are strictly a communication platform, intended to get the resolution without immediately approaching the consumer court. We initiate communication on behalf of the consumer, only after the written/verbal recorded conversation from the consumer. We are communication consultants for the consumer.